Privacy Policy

At Spark Eye Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Who We Are

Spark Eye Care is a comprehensive eye care provider located in Texas. Our website, sparkeyetx.com, serves as an informational resource and appointment request platform for prospective and current patients.

Information We Collect

When you submit an appointment request or contact form through our website, we may collect the following information:

• Name
• Email address
• Phone number
• Service of interest
• Preferred appointment times
• General inquiries or messages

Important: We do NOT collect Protected Health Information (PHI) through our website. Medical records and health information are handled exclusively through our secure patient portal and in-office systems.

SMS Messaging

By providing your mobile phone number and submitting an appointment request, you consent to receive SMS text messages from Spark Eye Care regarding:

• Appointment confirmations and reminders
• Service updates and notifications
• General practice communications

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message. Message and data rates may apply depending on your mobile carrier plan.

For detailed information about our SMS communications, please review our SMS Terms and Conditions.

How We Use Your Information

The information we collect through our website is used solely for:

• Responding to your appointment requests and inquiries
• Scheduling and confirming appointments
• Communicating about our services
• Improving our website and patient experience

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

HIPAA Notice

As a healthcare provider, Spark Eye Care complies with the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection of Protected Health Information (PHI).

Important Distinction: Information submitted through our website contact forms is NOT considered PHI and is not transmitted through HIPAA-compliant channels. All medical records, health information, and PHI are managed exclusively through our secure patient portal and electronic health record systems that meet HIPAA security standards.

For questions about how we handle your protected health information, please contact our office directly.

Third-Party Services

Our website may use third-party services for analytics, hosting, and communication purposes. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with this Privacy Policy.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications
• Withdraw consent for data processing

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: