How to Schedule at Spark Eye Care, and What to Know About Insurance
Request an appointment online or call (512) 377-1076. Accepted insurance plans, benefit verification, self-pay options, telehealth, and our cancellation policy.
What to Expect
- Request an appointment through our online contact form or call (512) 377-1076
- Office hours: Monday to Thursday 8:00 AM to 5:00 PM, Friday 8:00 AM to 12:00 PM, closed weekends
- We verify your insurance benefits before your appointment and estimate your out-of-pocket costs
- Accepted plans include Aetna, BlueCross BlueShield, Cigna, United Healthcare, Humana, Medicare, Medicaid, and Tricare
- Existing patients can access records, messages, and appointments through our secure patient portal
- Please give at least 24 hours' notice if you need to cancel or reschedule
Benefits
Benefits Verified Before You Arrive
We check your coverage before your appointment and estimate your out-of-pocket costs so there are no surprises at checkout. Co-pays are collected at the time of service.
Self-Pay and Payment Options
For patients without insurance or paying out of pocket, we offer transparent pricing, payment plans, and Good Faith Estimates under the No Surprises Act. Financing options through healthcare credit companies are available for larger expenses such as premium lenses.
Telehealth for Select Visits
Post-operative follow-ups, dry eye symptom checks, medication adjustments, and test result reviews can often be done by secure video visit. Comprehensive exams, diagnostic testing, and surgical evaluations require an in-person visit.
Common Questions About Scheduling and Insurance
How do I book an appointment at Spark Eye Care?
Call (512) 377-1076 during business hours or request an appointment through the contact form on our website. Existing patients can also manage appointments through the secure patient portal.
What insurance do you accept?
We accept most major medical insurance plans, including Aetna, BlueCross BlueShield, Cigna, United Healthcare, Humana, Medicare, Medicaid, and Tricare. If you do not see your plan listed, call our office and we will verify coverage. For questions about vision plan coverage, please call as well.
Do I need a referral to see an ophthalmologist?
It depends on your plan. Many patients can schedule directly, while some plans, particularly HMO plans and certain Medicare Advantage plans, require a referral from your primary care physician. We verify this when you schedule and can coordinate with your doctor's office if a referral is needed.
What if I need to cancel or reschedule?
Please give at least 24 hours' notice so we can offer your time to another patient. Missed appointments without notice may result in a fee. If an emergency comes up, call us and we will work with you.
Do you offer online video consultations?
Yes, for select visits such as post-operative follow-ups, dry eye symptom evaluation, medication adjustments, and reviewing test results. First-time consultations, comprehensive exams, imaging, and surgical evaluations require an in-person visit. Ask when you book whether a video visit is appropriate.
Related Services
Service
Diabetic Eye Exams
Annual dilated exams for people with diabetes, typically covered by medical insurance.
Condition
Age-Related Macular Degeneration
Evaluation and monitoring of AMD, with referral for specialized retinal treatment when needed.
Condition
Glaucoma
Long-term monitoring and treatment of glaucoma, typically covered as medical eye care.